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Privacy Policy

 

At ShipsLine, your privacy is our priority. This Privacy Policy (“Policy”) outlines how we collect, use, protect, and disclose your personal information when you use our services or interact with our website. By accessing or using our services, you agree to this policy. If you do not agree, please discontinue use of our services.

This Policy applies to ShipsLine LLC and its subsidiary companies, governing all data collection and usage practices by us. By using shipsline.com or related services, you consent to the data collection procedures outlined in this Policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: This includes data such as your name, email address, shipping address, billing address, phone number, and payment details, which you voluntarily provide when placing an order, subscribing to our newsletter, or contacting our support team.
  • Usage Data: We automatically collect information on how you interact with our website, including IP addresses, browser type, device information, and pages visited. This data helps us enhance your browsing experience and optimize our services.
  • Cookies: We use cookies to improve user experience, store preferences, and track website usage. You can control cookie settings through your browser.
  • Payment Information: We do not collect payment card details directly. Payments are processed securely by third-party payment processors.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Communicate updates, promotions, and offers, if you have opted in.
  • Improve and optimize our website and services.
  • Ensure security and comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell or share your personal information with third parties except as necessary to:
• Provide services through our trusted partners, vendors, and third-party service providers.
• Comply with legal requirements or respond to legal processes                                                                                                                                         • Protect the safety, rights, and property of ShipsLine and our users.
Some personal data may also be transferred, stored, and processed outside of the United States as part of providing our services. By using our website, you consent to these international transfers and storage

4. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption for sensitive data transmission and secure storage practices.

However, please note that no online transmission or storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

As a data subject, you have the following rights regarding your personal data:

  • Access to the personal data we hold about you.
  • Rectification of any inaccurate or incomplete information.
  • Erasure of your data (the right to be forgotten) under certain circumstances.
  • Opt-out of marketing communications by following the unsubscribe instructions in any email or by contacting us directly.
  • Restriction of processing under certain conditions.
  • Portability of your data to another service provider, where applicable.
  • Objection to processing, especially for marketing purposes.

You can also withdraw your consent at any time. If you wish to exercise any of these rights, please refer to the “Contact Us” section below.

6. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, but we are not responsible for the content, privacy practices, or policies of these external sites. We recommend reviewing the privacy policy of any third-party website you visit.

7. Changes to This Privacy Policy

ShipsLine reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website. Your continued use of our services after these changes will constitute your acceptance of the revised policy.

8.Opt-in

  1. SMS Opt-In and Mobile Information

ShipsLine LLC collects your mobile number and consent record when you voluntarily opt in to our SMS program by selecting a separate, optional SMS consent checkbox on our website. The checkbox is unchecked by default. Providing your phone number or submitting a form without selecting this checkbox does not enroll you in SMS communications.

By opting in, you agree to receive text messages, including messages sent using automated technology, about your shipping inquiries, requested quote follow-ups, booking confirmations, pickup and delivery coordination, shipment updates, and related customer support.

Consent to receive SMS messages is not a condition of purchase. You may request a quote or use our services without subscribing to text messages. This SMS program does not include promotional or marketing messages.

We use your mobile number and consent record to manage your subscription, deliver messages, and honor your communication preferences. Mobile numbers, SMS opt-in data, and consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to operate and deliver our SMS program, or as required by law.

9.Message Consent and Opt-Out

By providing your phone number to ShipsLine, you consent t

Message Frequency, Opt-Out, and Support

Message frequency varies based on your inquiries, bookings, shipment activity, and interactions with our team. Message and data rates may apply.

You may unsubscribe at any time by replying STOP to a ShipsLine text message. You may receive one final message confirming your unsubscribe request. No further messages will be sent through this SMS program unless you opt in again.

For assistance, reply HELP or contact us at info@shipsline.com or

You may also contact us directly to request removal from the SMS program.

Unsubscribing from SMS does not cancel your shipping reservation or services.

For additional information, please review our

SMS Terms & Conditions   And   Shipsline-Terms and Conditions

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ShipsLine
Main Address: 8605 Santa Monica Blvd #558282, West Hollywood, CA 90069
Phone

(877) 725-7017

Email: info@shipsline.com

Acceptance of Terms

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

By using our website and services, you accept the terms outlined in this Privacy Policy. If you do not agree with this policy, please stop using our services. Continued use after any changes to this Policy constitutes acceptance of the revised terms.